Angel delivery service the latest to face a backlash from neighbours over noise

Residents say depot’s drivers are ruining their peace and quiet, as sector booms during pandemic

Friday, 26th March 2021 — By Calum Fraser


‘Groceries to your door in 10 minutes’

A NEW delivery service that has set up a depot in Angel has triggered complaints from neighbours who say it is ruining their peace and quiet.

Tech firm Gorillas, which says it can get groceries to your door in 10 minutes through its network of riders, is facing a backlash after it opened a “fulfilment centre”.

Residents have filed objections to an application for a licence to open the store from 8am until 11pm, and deliver alcohol from its warehouse in Godson Street.

Gorillas is the latest of several delivery firms to meet resistance from its neighbours in Islington.

A bitter campaign has been fought in Tufnell Park opposing Ocado’s plans for a depot next to a primary school and a planning application for one of Deliveroo’s so-called “dark kitchens”, off Caledonian Road, was pulled at the last minute this week in the face of residents’ complaints.

Delivery services were growing before the coronavirus pandemic struck but they have boomed since stores and restaurants were forced to close. In order to cut delivery time, businesses are seeking to open warehouses closer to their customer base – what Gorillas calls “hyper-local fulfilment centres”.

The company’s application, which will be heard at a Town Hall licensing committee on Monday, has received 22 objections.

One objector said: “Now the business is operational I want to make a complaint about the noise caused by the drivers, employees and alarms on the street.

“On several occasions this week starting from 5.40-6am employees have been speaking very loud outside the premises on Godson Street.”

They added: “As mentioned previously, it’s a small residential street and everything happening on the street can be heard from our flats. I will not stop until something is done to protect the residents on Godson Street.”

Another opponent said: “I also want to raise an incident that happened in the commercial unit premises on February 12. They started to paint the site, which caused fumes to spread around in our building complex.

“The fumes got so bad in the hallways and inside the apartment that we had to leave our home in Godson Street and stay in an alternative location.

“Staying in our flat for more than 10-15 minutes triggered dizziness, nausea, anxiety and headache. This caused a tremendous amount of stress on us and our cat that we had to take her with us as we couldn’t risk her inhaling the toxic fumes.”

Gorillas has been approached for comment several times but we did not receive a response.

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